Moving into your home

Becoming a resident

When you become a Ridgeway resident you'll sign a tenancy agreement. This sets out the rights and responsibilities of you and your landlord. We'll give you a copy of your tenancy agreement, a rent payment schedule, a handbook with useful information, advice on home contents insurance, copies of gas and electricity certificates and one set of keys.

Before you move in

Your supported housing officer will meet you and explain your rights and responsibilities as a resident and ours as a landlord, our range of services and how to pay your rent, claim benefits and order a repair.

When you move in

When you move in you'll need to take over the new electricity, water and gas supplies and read the meters at your old and new address. Don’t forget to tell the council tax office that you've moved. If you're claiming benefits, let your local council know your new address.

Insuring your home

We insure homes against any damage to the property, structure and fixtures caused by fire, flood or storm. We strongly recommend you take out home contents insurance for any damage to personal belongings, carpets, furniture and other household contents and decorations. This should include cover for accidents, such as broken glass or a burst pipe.

Home improvements

Before you move in, we'll inspect your home and do any urgent repairs. Minor repairs may be done after you've moved in. You can put in your own fittings as long as you don't damage or remove anything, or make changes to the property. If you want to make changes, check first to see if you need our permission.

Read our guide for more info

Click here to read the Moving into your home service guide